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PRIVACY POLICY

Effective Date: 1.7.2025

At Vanucare Retreat, your privacy and trust are important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or book a retreat.

  1. . What Type of Information Do We Collect?

  2. We may collect the following personal information:

  3. Name, email address, phone number

  4. Booking details and preferences

  5. Medical or dietary information (only when voluntarily submitted through forms)

  6. Travel details such as flight times for transfers

  7. IP address and browsing behavior (for analytics)

  8. 2. How Do We Collect Information?

  9. We collect information in the following ways:

  10. When you submit a booking or contact form

  11. When you subscribe to our newsletter or updates

  12. When you complete post-booking forms

  13. Automatically, through cookies and analytics tools that track site usage

  14. 3. Why Do We Collect Such Personal Information?

  15. We collect this information to:

  16. Provide and operate the retreat services

  17. Personalise your retreat experience (e.g., dietary, medical, or room preferences)

  18. Arrange your airport transfers and communications

  19. Improve our website and customer service

  20. Comply with any legal or insurance-related obligations

  21. 4. How Do We Store, Use, Share and Disclose Site Visitors' Personal Information?

  22. Your data is stored securely using trusted third-party booking and email platforms, which comply with international data protection standards.

  23. We do not sell or rent your personal information. We may share your data with:

  24. Our internal team (for logistics and wellness planning)

  25. Licensed medical or wellness staff (only when relevant)

  26. Third-party service providers like email or booking software, under strict confidentiality agreements

  27. 5. How Do We Communicate With Site Visitors?

  28. We may contact you via email or phone to:

  29. Confirm bookings and travel arrangements

  30. Request additional information relevant to your retreat

  31. Send reminders, updates, or post-retreat follow-ups

  32. Share optional marketing content (only with your consent)

  33. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails.

  34. 6. Is This Website Intended for Minors?

  35. No. Our services are intended for adults aged 18 and over. We do not knowingly collect or solicit personal data from minors. If we become aware that we have collected data from a minor, we will promptly delete it.

  36. 7. Privacy Policy Updates

  37. We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page, and significant changes will be communicated via email or website notice.

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